Contact information

Contact Us

We’re here to help! Whether you have questions about an order, need help with shipping and returns, or want to learn more about wholesale opportunities — we’d love to hear from you.

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📧 Email Us

For Returns/ Refunds/ Issues:
Email Donna at donna@joesusa.com - 

For Order Tracking:
If not updated yet, usually will update by end of the same/next business day. Email our team at donna@joesusa.com

For Bulk Orders, Wholesale Inquiries, or B2B Questions:
Email Matt at shop@joesusa.com

 

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📍 Our Locations

Texas – Central Distribution
Joe's USA
9117 County Road 519
Alvarado, TX 76009
United States

California – West Coast Operations
Joe's USA
23461 Ridge Route Drive, Suite H
Laguna Hills, CA 92653
United States

 

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🕒 Business Hours

Monday – Friday: 7:00 AM – 5:00 PM CST
Saturday – Sunday: Closed

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